During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate Manager, Guest Intelligence at Safir Hotels & Resorts, to share how her company has implemented automation to improve the guest experience. Below are the highlights from our Q&A session. Tell us about […]
Guest
For the duration of ReviewPro’s latest webinar, Using 2022 Information for 2023 Setting up, Danica Smith, Director of Product Engagement, shared strategies and insights for working with the hottest critique facts to make improvements to the visitor expertise and on line popularity. At ReviewPro, by analyzing the information in our […]
GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Its products include hotel property management software, channel management system, […]
Responding to guests’ requests and needs is at the coronary heart of hospitality. On the other hand, a reactive approach does not reduce it any longer. Numerous hoteliers are now embracing a additional proactive tactic to their guest engagement strategies. Right here underneath, we outline distinctive ways proactive communication can […]
The visitor knowledge has develop into much more than just updates and extravagant espresso makers in rooms. It is develop into a phenomenon that touches just about every facet of journey. For example, the amount that travelers are willing to devote on in-spot excursions and functions is projected to be […]
There’s an open solution amongst hoteliers: They really like the ‘B’ in F&B. The ‘F’? Perfectly, there’s another term that starts off with an F they typically utilized to explain it. That is because building income on meals can be a challenging proposition for some. As opposed to liquor, there […]