3 min read Travel Service Review Volume Is Booming, but What About Guest Satisfaction? October 20, 2022 Jamie M. Hansen In our current Worldwide Resort Critique Benchmark Report, we analyzed in excess of 1.5...
10 min read Panorama Understand the Hotel Guest Journey to Enhance Experience October 11, 2022 Jamie M. Hansen Every little thing in hoteliering is dynamic. The tactics of yesterday are no longer...